Postage/Handling/Insurance: Unless otherwise noted, please add $3.99 for postage/handling/insurance on all coin
and book orders, add $4.50
to all supply orders. $4.50
to all supply orders. Multiple eBay auction lots for coins (or
other hobby/ jewelry items) that are paid for at the same time
may be grouped together to arrive at a single postage rate by adding $1.50 per
additional auction won to the base postage cost (example three coins won in
three auctions would cost $3.99+$1.50+$1.50=$6.99 postage).
As they are shipped separately of one another, please calculate
coin, book and supply orders separately to arrive at your total postage
costs. We insure via Private-Courier Services™ (for lower valued
packages) or the United States Postal Service -- vendor of our choice.
Tracking Number Services:
We do not force our customers to pay for the service that
provides this function as it is rarely used by anybody. However, those who
want to be able to track their order may request this service by adding $1 to
their postage (per package) and specifically asking for the service.
Please DO NOT ask for tracking numbers if you have not paid for this optional
service as they will not be available. The tracking number will be
available from us after the shipping date by request.
Foreign Orders:
All payments must be made in US funds. Foreign orders cost more to ship; please contact us for an
estimate of those costs before bidding. Failing to contact us first, and not knowing
the costs of shipping, is not a legitimate excuse to back out of a won auction.
Foreign orders must be insured for us to accept PayPal or credit cards.
PLEASE - IF YOU ARE UNWILLING TO PAY THE POSTAGE AND INSURANCE TO YOUR
COUNTY -- DO NOT BID!!!!
Terms of Sale:
Satisfaction guaranteed! 14 days return privileges for items in original
untampered holders -- no questions asked with 100% of the price charged refunded
less our actual cost to ship the item(s) or postal charges collected (whichever
is higher), plus a $3 processing fee for returned items purchased via eBay or
other auctions. Note that proof sets or other Mint products ordered
"Mint Sealed" or in otherwise unopened packaging are not returnable
for any reason. You always have the option of us opening such packaging
and inspecting the contents for you to assure quality before we ship. Such
items are returnable as per the above terms. We process an average of 100
to 150 orders per week and they are filled by postmark or transaction date with
the oldest being filled first.
Methods Of Shipment: We ship via USPS to either a home/office address or post office box.
Due to their weight and high cost to ship by other means, Books are shipped via 4th
Class "Media Mail" unless other arrangements are made to upgrade to a
faster service.
Fourth Class Media Mail may take up to four weeks for delivery but normally arrives to
its
destination within a week (such service can take up to six weeks going to Hawaii
or Alaska). If you choose to not upgrade to a faster
service for book shipments please do not complain to us about any lags in
shipping time -- this is a postal issue -- not ours.
Time Of Shipment:
The average time we take to fill an order is seven business days with a
range of five to ten business days, and can go a bit longer around holidays or
special-event days family and friends generally get together.
Methods Of Payment:
No COD orders accepted. Credit Cards not accepted except through PayPal. Make
checks and money orders payable to Ken Potter. PayPal payments
should be directed to our account under the email address of: kpotter256@aol.com.
All checks and money orders (except those money orders from the U.S. Post Office) must
clear bank. We allow 7 business days for in-state checks, 10 business days for
out-of-state check and 14 business days during/around holidays (scam artists increase
their activities around holidays when they know processing in some financial institutions
and post offices becomes delayed. A few "bad apples" make it bad on
everybody).
Treatment Of Technical
Information: Bidders in our auctions may notice that we often
provide detailed information about our products. When possible we try to identify
the issuing entity, date-of-issue, brief historical data, possible rarity, etc. We
include this so that you are better informed on the items you are ordering or bidding
on. Mintage and production numbers (or estimates thereof) and other technical
specifications given for coins and other collectibles are taken from standard references,
Mint reports, certificates of authenticity, promotional material, direct conversations
with manufacturers/distributors, etc. The information provided is given in good
faith and presumed to be the most accurate estimates available. However we can
not be held responsible for errors found within these sources. Thus all sales are
final after the 14 day return period even in the rare instance of technical data given
later found to be flawed.
PayPal customers:
PayPal
users should be aware of the fact that PayPal occasionally fails to send sellers a
notice of payment. If you are going to use PayPal
please advise us of the fact that you have paid in a separate email immediately after the
fact. This will catch most PayPal Failures To Notify. If you fail to send a
follow-up notice and PayPal also fails we will know nothing of the problem until you
inquire about your order -- usually much later than it should have been. Failure to
send us follow-up notification and failure of PayPal to send notice WILL always result in
delays so please let us know when you send funds in this manner.
Inquiries: We will cheerfully check into
the status of any order that has been placed. However, we ask that you please supply
your full name, the email address used to initiate the order/won auction, second email
address (if different) to process any on-line payments, auction number (if applies), date
(or approx. date) of order/won auction, how the order was paid for (PayPal or snail-mail
w/check/money order). It is not infrequent for us to receive an inquiry from a
person who won an auction using a different email address on eBay than they are
using for the inquiry, and asking something like: "What's the status of my
order? Has it shipped yet? Bob?" If we don't know what you ordered,
what the auction number is, or who you are (and you are using multiple email
addresses) --
please do not expect us to be able to help you. We can only help those who supply
the necessary information. Helping us help you by supplying the necessary
information speeds up the processing of inquiries and shipping of orders for everybody!
Ordering or bidding in our auctions or sales constitutes acknowledgment that you have read and agreed to all of the terms outlined in
the auction/sale and herein.
Ken Potter
P.O. Box 760232
Lathrup Village, MI 48076-0232
Phone: 1-(313)255-8907 E-mail: KPotter256@aol.com
Numismatist Since 1959 ~ Serving
The Collector Since 1973
CONECA's Longest Serving Doubled Die Attributer
Member of: ANA, CONECA-LM, NLG,
NCADD-FM, IASAC, MSNS-LM
NWDCC, RCC, WBCC, BBCC